Shipping policy
Shipping
How much does shipping cost?
We are excited to bring our jewellery to customers across the globe. We offer complimentary shipping on all orders worldwide.
How long will it take for my order to ship?
"The shipping & processing time depends on the items you are ordering. The shipping date of each item is mentioned during checkout. Please find below a good to know guide on our item shipping format:
In Stock – Ships Today: These items are available on hand and are processed for shipping immediately. These items are eligible for returns & refunds.
Backorder – Ships On: These items are out of stock, and the “Ships On” date mentions when they will be shipped after receiving the new pieces. These items are eligible for returns & refunds.
Special Order – Ships On: These items are made specially as per your unique size requirements, and the “Ships On” date mentions when it will be dispatched from our facilities. These items are not eligible for returns or refunds."
When will my order be delivered?
"For delivery within Dubai, we offer next-day delivery. For all other Emirates we will require 2-3 business days to reach you for in-stock items. Estimated delivery times will always be mentioned on checkout.
For out-of-stock items shipping times are 7-10 business days across the UAE.
For international orders, shipping times vary from 5 to 15 business days."
Can you ship to a P.O. Box?
We're unable to ship to a P.O. Box. Please checkout with a physical address, so the production or shipment of your order is not delayed or cancelled!
Do you ship internationally?
Yes, we do ship internationally. If you have queries about placing an order or require any further support, contact us.

